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| Guest Review: 1 |
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Posted Date: 2012-04-28 |
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| Loved it...the beauty, convenience, location, and overall customer service. |
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| Guest Review: 2 |
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Posted Date: 2012-04-25 |
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| The cleaning staff is not as thorough as I would like, but the supervisor took care of all my needs. Best place to stay in town! |
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| Guest Review: 3 |
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Posted Date: 2012-04-25 |
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| Beauty, elegance, and high-quality service all rolled into one with this historic hotel that dates from 1893. One of my favorites in the entire United States. |
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| Guest Review: 4 |
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Posted Date: 2012-04-22 |
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| Quiet room, elegant decor, caring staff, quick room service, excellent salon/spa, great dining options, fabulous lobby/lounge, pool with a view...a great bargain. Milwaukee is an incredible city, a surprising find. Go...you will not be disappointed. |
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| Guest Review: 5 |
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Posted Date: 2012-04-18 |
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| Your staff are among the best we have encountered, anywhere in the world. Whenever my wife or I looked perplexed we were approached by staff who offered to assist us in finding our way to our objectives. The dining experiences were all very good and the hotel offers an excellent variety of services. You do need more than one working computer in your business center. |
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| Guest Review: 6 |
by Wendi A of
Polson, MT |
Posted Date: 2012-04-16 |
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| A lovely hotel that lives up to it's history. A little strange that they charge for internet access in your room but loaner iPads at the Cafe made up for it. Make sure to ask for a tour of the ballrooms and to meet the 'Artist in Residence'. |
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| Guest Review: 7 |
by brad v of
petoskey, michigan |
Posted Date: 2012-04-16 |
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| I have stayed previously and had a great experience. This time when I arrived there was a dirty balled up washcloth on the floor of the bathroom and there was residual coffee in the coffe maker. Lastly the shower control had broken and I was only able to get a few drips for my morning shower until it was later fixed. The personnel and service are exceptional and that is the only reason that I will plan to return as well as recommended to others. |
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| Guest Review: 8 |
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Posted Date: 2012-04-12 |
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| Wonderful experience. It is obvious that the hotel management works with staff to assure that they are working to provide a good experience to customers. 95% of the staff seemed to function like a well oiled machine. The hotel has a wonderful history, historic feel, yet is maintained nicely with updated interior spaces and rooms that provide a comfortable stay for guests. The hotel is situated in a downtown area, close to the lake and art museum, with multiple restaurants within walking distance. I only had 2 concerns during my stay. I think the indoor pool area on the top floor of the hotel could use a good cleaning. I know some people are slobs which ruins it for all. Nevertheless, a hotel recognizes that not all patrons will be neat and clean and that some may make messes. Knowing this, I would hope that the hotel staff could clean up this one space of the hotel. The drains in the pool area were clogged with hair, tiles were dirty and stained, and it didn't appear that the space had been cleaned in a long time. For such a beautiful hotel, why not bring this area up to the same quality as the other spaces that are so spectacular. My only other concern is that I like to leave a tip for the maid when I leave the room on checkout day. While I did leave a tip, when I was leaving there was another employee who appeared to go to our room, I'm ASSUMING to see if any tip $ was left. What if the hotel had a system where a guest could drop an envelope in a locked box at the front desk with tips for any hotel employee. It would be the responsibility of the hotel manager to open the locked box and distribute any tips to the deserving employee. This would eliminate 'tip piracy' and assure that the tip gets into the hands of the intended person. |
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| Guest Review: 9 |
by Charles &Jill J of
Rockford, Illinois |
Posted Date: 2012-04-07 |
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| We had a great time. The staff was very friendly and accomadating. Front desk clerk Heather was especially helpful. She made dinner reservations and sent a bottle of wine to our room with birthday greetings for my wife. We enjoyed food and drinks at the grill, cafe and Blu. We wii be back. Thanks for a great time. |
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| Guest Review: 10 |
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Posted Date: 2012-04-06 |
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| Unbelieveable! Its a must stay for any Milwaukee traveler who seeks the best of everything. We won't stay anywhere else when in the area we've been spoiled by the best. |
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