|
| AVERAGE Hotel Service Rating : |
 |
AVERAGE Hotel Condition Rating : |
|
| AVERAGE Room Comfort Rating : |
|
AVERAGE Room Cleanliness Rating : |
|
|
| |
 |
| Guest Review: 1 |
|
Posted Date: 2012-03-28 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| This postmodern hotel does have decent service. They go above & beyond to please. However, I'll list some major caveats.
1) No swimming pool or hot tub!
2) No bath, only shower!
3) If you get a river view, the train will wake you up! Yes, they provide earplugs, but I find them uncomfortable to sleep in.
4) Valet parking is a rip off. Street parking is free. Just be sure to register your car by phone with City of Milwaukee & park on the correct side of the street. The valet will give you the number to call.
5) Beware of the creepy life-size murals of naked women. You'll have their "artistic" faces staring at you all night.
6) I'm not a fan of low lighting and could have used more brightness.
7) Soap dish had soap sticking to it. Rain shower was overrated.
Plus points:
1) H20 Sea Salt shower gel is totally invigorating.
2) When the hotel messes up, they compensate you with chocolate covered strawberries & champagne if it's a special occasion. I didn't drink and I sent back the alcohol in exchange for fancy sparkling water. They lost my breakfast order but they compensated me with a complimentary brunch. The staff prides itself on service.
3) Try the honey-yogurt prickly pear smoothie - yum.
4) Brunch had fig & duck gravy - very fancy.
5) Great views of Milwaukee skyline.
6) Plenty of privacy & sound-proof rooms for adults.
If you like the atmosphere of a bar, with dark colors, then you'll like this place with exposed vents and wood beams. If you prefer the ambiance of the Calatrava-designed Milwaukee museum, try another boutique hotel or Aloft. |
|
|
| |
| |
| Guest Review: 2 |
|
Posted Date: 2012-03-19 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| This was the perfect weekend getaway. Such a fun place and very luxurious and high end feeling. |
|
|
| |
| |
| Guest Review: 3 |
|
Posted Date: 2012-02-13 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Live in Chicago and drove up to Milwaukee to get out of town for a night. What a wonderful experience at the Iron Horse. Check in was quick, the room was great! Decor of the hotel is fabulous, staff was friendly from the bar to the restaurant right down to the valet. This hotel was a destination unto itself. We will be back for sure! |
|
|
| |
| |
| Guest Review: 4 |
by Jim S of
Western Michigan |
Posted Date: 2012-02-08 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| As a designer, I travel every week and have many opportunties to compare decor, service and other amenities that either add or detract from the guest experience.
I only have two complaints about the Iron Horse: the beds are too soft for me and they could redirect a little more air to the treadmills. I should note that everything else...the service, staff and food were just excellent.
This visit was with my wife and daughter -- on a successful campus visit to Marquette University. For anyone wanting an upscale, rationally priced place to hang out -- you've found it. |
|
|
| |
| |
| Guest Review: 5 |
by Jennifer of
Washington, DC |
Posted Date: 2012-01-23 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The Iron Horse is an absolutely beautiful hotel with amazing accommodations and food. I was there for business but would most definitely return for a weekend getaway. The staff was very helpful and quick to respond to my requests. I wouldn't stay anywhere else in Milwaukee. |
|
|
| |
| |
| Guest Review: 6 |
|
Posted Date: 2012-01-01 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| -Nice hotel, very friendly atmosphere and nice decoration
-Nice room, like the decoration, clean room
-No bathtub but nice shower
-All kinds of snack, non-alcoholic and alcoholic beverages are in the room. They are available for a fee. There is no need to go to a vending machine.
-Ear plugs are given because the hotel is quite close to the train tracks. When we were there, we did not hear any trains.
-We will stay there again. |
|
|
| |
| |
| Guest Review: 7 |
|
Posted Date: 2011-11-23 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We went away for a quick girls weekend to get out of Chicago and the Iron Horse was perfect. The complementary cocktail upon arrival was a wonderful start to a great stay. The hotel bar and restaurant were sleek and cool, the room was cozy and chic and the service was delightful. I would definitely recommend to a friend! |
|
|
| |
| |
| Guest Review: 8 |
|
Posted Date: 2011-11-02 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| My husband and I spent the week-end at the Iron Horse Hotel. We loved it. We had a corner room with fantastic views. The room was spacious, well appointed, and very comfortable. We loved the overall feel of the hotel. It was upscale without being a bit stuffy or pretentious. We ate at their restaurant/bar "Branded" and had great food there. When we go to Milwaukee again, we will definitely stay at the Iron Horse!!! |
|
|
| |
| |
| Guest Review: 9 |
by JenniferS of
Muncie, IN |
Posted Date: 2011-09-16 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| LOVED the room, the lighting, layout and tub were just awesome. Used the workoutroom and it was really good too. Parking was valet only and cost $25 dollars which I thought was a rip off so I parked on the street and moved my car every 2 hrs(didn't need to after 6pm-9am but did have to call the city and get a conf number to park overnight on the street) Was not a big deal since I only stayed one night but if I was staying 2 nights I would have just paid the valet $. Valet was more than helpful in giving me info for other options in parking. When I called on the way, front desk said valet only and no other options which is not true. Surrounding area not the greatest but we only left the hotel for a quick cupcake run anyway. Hotel was wonderful! Ate at the Smyth rest in hotel, had the tasting menu which was really good but overpriced. |
|
|
| |
| |
| Guest Review: 10 |
|
Posted Date: 2011-06-14 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| What a great find! The Iron Horse is pure luxury and all about customer service. I won't stay in any other hotel in the Milwaukee area again. |
|
|
| |
| |
|
|
